Welcome to the Cooksongold Help Centre

Popular Questions

How do I return an item? Where is my order? How do I Click & Collect? How do I get in contact with Cooksongold? How do I trade in my scrap? Do you have a minimum processing charge for scrap items?

Orders and Payments

Delivery and Returns

Account Settings

Information and Safety

Precious Metal Casting

Website Information

Techniques and Guidance

Products

Jewellery Tools

Jewellery Findings

Clay and Resins

Gemstones

Can a diamond tester detect lab grown diamonds?

What are the dimensions of your gemstones?

What methods should I use to clean my gemstones?

What is the hardness of your gemstones?

What are the gemstones for each birth month?

What are the carat weights for your gemstones?

Do gemstone sizing chart?

What should I do if my gemstones break?

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