Account

• Q: Do you offer a student discount?

• Q: How do I apply for a credit account?

• Q: Why do I have to register to access www.cooksongold.com ?

• Q: Can I change my account details?

• Q: Can I view items I have previously bought ?

Login and Registration

• Q: Why do I have to register to access www.cooksongold.com ?

• Q: I have just changed my email address and unable to log in

• Q: How do I log in ?

• Q: How do I change my password?

• Q: Why can't I register ?

Promotions and Offers

• Q: Do you sell gift vouchers?

• Q: When is your next Free Delivery Event?

• Q: How can I add a voucher code to my order?

• Q: What is your latest deal of the week?

• Q: I didn't receive my welcome offer. Help!

Scrap and Metal Prices

• Q: What are the latest metal prices?

• Q: Why choose Cooksongold to process my scrap?

• Q: How do I trade in my scrap?

• Q: How do I order a scrap pot?

• Q: How much does your scrap pot weigh?

Catalogue

• Q: How do I order a Cooksongold Catalogue?

• Q: Can I get a digital copy of your catalogue?

Privacy and Security

• Q: What are your terms and conditions?

• Q: How do ask for my personal data to be deleted?

• Q: How do I stop seeing your adverts on other websites?

• Q: What are the contact details of your data controller?

• Q: How do I maintain cookies?

Search

• Q: How do I find the products I want ?