Account

• Q: Do you offer a student discount?

• Q: How do I apply for a credit account?

• Q: Why do I have to register to access www.cooksongold.com ?

• Q: Do you wholesale to other businesses?

• Q: Can I view items I have previously bought ?

Login and Registration

• Q: Why do I have to register to access www.cooksongold.com ?

• Q: How do I change my password?

• Q: How do I log in ?

• Q: When I register to use the on-line shop, how long will it take to activate my account ?

• Q: How do I register ?

Promotions and Offers

• Q: Do you sell gift vouchers?

• Q: What is your latest deal of the week?

• Q: How can I add a voucher code to my order?

• Q: How do I know my promotion code has been accepted?

• Q: When is your next Free Delivery Event?

Scrap and Metal Prices

• Q: What are the latest metal prices?

• Q: How long will it take to process my scrap?

• Q: How do I trade in my scrap?

• Q: Why choose Cooksongold to process my scrap?

• Q: How do I order a scrap pot?

Catalogue

• Q: How do I order a Cooksongold Catalogue?

• Q: Can I get a digital copy of your catalogue?

Privacy and Security

• Q: What are your terms and conditions?

• Q: How do I update my contact preferences?

• Q: How do I stop seeing your adverts on other websites?

• Q: What are the contact details of your data controller?

• Q: If I opt out will that stop all emails & SMS?

Search

• Q: How do I find the products I want ?