Welcome to our Help Centre


Q: How do you remove oxidisation and tarnish?

A: The following pickling units are suitable for removing oxidisation and tarnish   Mini Pickling Unit Acid Bath | 999 AFD Pickelex 1ltr. Pickling Unit |...Read more

Q: Do you have any tips for barrelling?

A: For a 3lb Barrel it is recommend using 500 grams of shot, a level teaspoon of Barrelbrite compound and to half fill the barrel with cold water. We always...Read more

Q: What is the difference between filled and plated?

A: You will see products across our site referred to as gold filled or gold plated. It can often be confusing as to what this means - so we've asked our...Read more

Q: Why does my solder not run freely?

A: Check that the joint is clean, and that there is no flux on the surface. For more detailed soldering advice click here for our soldering...Read more

Q: How to use Gimp?

A: How to use gimp to protect silk and bead cord, plus strengthen your strand String the first three beads.Carefully cut about 6mm ( 1/4'') of the...Read more

Q: What does gold filled mean?

A: When one of our products is referred to as gold filled - it is produced by mechanically bonding a layer of gold onto a base metal which is generally brass....Read more

Q: What is the difference between filled and plated?

A: You will see products across our site referred to as gold filled or gold plated. It can often be confusing as to what this means - so we've asked our...Read more

Q: How do I etch onto copper?

A: Etching copper doesn’t have to be a complex process with the right tools and supplies to hand. With a few simple safety guidelines and some expert...Read more

Q: How can I stop firescale on red gold?

A: Use of Argotect is recommended to protect the surface of the metal when heating. This will help stop firescale which looks like dark patches on...Read more

Q: Why do I have to use different tweezers when using pickle and soldering?

A: If you use ferrous metal tweezers in pickle the copper oxides in the pickle will become suspended in the solution. This can cause your pieces to be...Read more