Welcome to our Help Centre

Q: Can I use an Ultrasonic cleaner to clean beaded jewellery?

A: An ultrasonic cleaner is not recommended for cleaning beaded jewellery if the beads are porous or strung on silk or nylon thread   We would suggest...Read more

Q: What saw blades would you use to cut 1mm sheet?

A: For 1 mm thick sheet metal we would recommend the following Saw Blades: Grade 4 - 1 mm to 1.3 mm Grade 3 - 0.90 mm to 1.2 mm Grade 2 - 0.90 mm to 1.1 mm...Read more

Q: What anode do i need for platinum plating

A: For Platinum Plating it is recommended to use a Platinised Titanium Anode     ...Read more

Q: What burrs should i be using in stone setting?

A: For Flush Settings you need to use a Setting Burr or Ball Burr the same width or just smaller then your stone.  ...Read more

Q: How do you remove oxidisation and tarnish?

A: The following pickling units are suitable for removing oxidisation and tarnish   Mini Pickling Unit Acid Bath | 999 AFD Pickelex 1ltr. Pickling Unit |...Read more

Q: Is Auroflux soldering fluid a substitute for Easyflo/Tenacity flux?

A: Auroflux soldering fluid can be used as a substitute for the Easyflo Flux. It is primarily used on gold but can be used on silver. The fluid is painted...Read more

Q: What product do I use with lacquer copper to prevent it from going dark?

A: Below is a link to sealer which prevents Oxidisation: http://www.cooksongold.com/Enamelling/Vintaj-Metal-Sealer-And-Patina-----Extender-Glaze-2oz-prcode-86...Read more

Q: Do you sell tool boxes?

A: We stock the following tool boxes, as well as a number of tool boxes pre stocked with standard jewellers equipment - perfect for beginners. Stanley Tool...Read more

Q: Why do you have to use different grades of files? What’s the difference?

A: Our files come in three cuts Cut 0 (very coarse)Cut 2 (medium)Cut 4 (fine)Different shapes can be useful for different sections of files. Triangular...Read more

Q: Do you have any additional information for the Silver Anti Tarnish Solution Crfs By Heimerle Meule?

A: You can download some more information below:   ...Read more

Q: Do you have any additional information for the Heimerle And Meule Rhodium Plating Bath White Star?

A: You can download some more information below:   ...Read more

Q: What grade is this radial abrasive disc?

A: Grades of Radial Discs   Wheels are helpfully colour coded to identify grit. There are two different ranges for 25mm and 19mm radials.   36g...Read more

Q: Why do I have to use different tweezers when using pickle and soldering?

A: If you use ferrous metal tweezers in pickle the copper oxides in the pickle will become suspended in the solution. This can cause your pieces to be...Read more

Q: What oil would you recommend as a lubricant on barrel polishing machines?

A: We would recommend the 3 in 1 Oil (998 019)   View Now     ...Read more

Q: What's the difference between Flush cutters and Double Flush cutters?

A: The Flush Cutters will cut up to 14 gauge soft wire, where as the Double Flush Cutters will cut up to 16 gauge wire which is half hard, or up to 12 gauge...Read more

Q: What temperature does Sievert Professional Torch Kit achieve?

A: This torch will reach temperatures of up to 1900oC ...Read more

Q: Which tweezers should I use with pickling materials?

A: When using pickle the key items to avoid are steel tweezers and iron binding wire, both can react with your work and turn it pink.    The best...Read more

Q: How do you clean jewellery containing tanzanite?

A: Tanzanite stones are very soft (about 6 1/2 on the Mohs scale) and care should be taken when cleaning the stone as it can chip and break easily. To clean,...Read more

Q: Do you stock Jewellers Cement?

A: Setters Cement is also known as Jewellers Cement, this cement is used for setting stones.    We stock Setters Pitch Sticks Box of 10 ...Read more

Q: Why doesn't my barreling unit work?

A: The barreling units use a drive belt to power the unit, and this can become dislodged   To check, simply remove the cover, and ensure that the drive...Read more

Q: What solder should I use when soldering 9ct Yellow to Silver, and what flux should I use?

A: When soldering 9ct to silver you can use either silver or 9ct solder. However if the item is to be hallmarked you must bare in mind the solder must be of...Read more

Q: Does the thickness of metal determine the size of piercing blade?

A: When selecting a blade consider that the thicker the sheet, the thicker the blade.   If the blade is too thick for the metal it will just "...Read more

Q: What is the difference between sulphuric acid and pickle powder?

A: Sulphuric acid is used for etching and in various anodising procedures. Safety pickle is safer material but needs to be heated. Whereas sulphuric acid can...Read more

Q: How do you store safety pickle?

A: It's recommend that you should store chemicals out of direct sunlight, away from heat sources in a safe enclosed environment, normally in a glass or...Read more

Q: How do polishers work?

A: Polishing can be complted by hand or by machine. However, in either case there are a few standard stages that are usually followed. You can achieve a...Read more

Q: What is the strongest optivisor?

A: The strongest optivisor is Optivisor 3.5x No10, giving 3.5 x magnification. Order this item today Optivisor 3.5x No10 Code 999 234 View NowSpare Lens...Read more