Welcome to our Help Centre

Q: Do your products contain nickel?

A: All our findings* comply with the European Union REACH Regulation (Item 27 of Annex XVI) formerly known as the European Union Nickel...Read more

Q: What does DF on gold mean?

A: These codes are simply an internal alloy code and have no other meaning aside from ensuring the correct product is selected when placing your order. ...Read more

Q: I want 1 meter chain what do I put in the length?

A: Our standard measurement is mm (millimetres) - however, if you click on the drop down you will see you can also choose to enter measurements in.. CM (...Read more