Welcome to our Help Centre


Q: What is Click and Collect?

A: If you don’t have time to wait for a courier or you would simply prefer to be looked after by our friendly and helpful trade counter teams, then...Read more

Q: How do I Click and Collect?

A: To click&collect, simply follow the instructions below Step 1 Add your required products to your basket Step 2 Once in the checkout login or...Read more

Q: I can't get in to collect my order, what do I do?

A: If you can no longer make your originally chosen collection date - don't worry - we reserve click&collect orders for up to two weeks from the date...Read more