Delivery

• Q: Do you deliver internationally?

• Q: How do I track my parcel?

• Q: How long do free delivery items take to arrive?

• Q: Can I have my order delivered to a store?

• Q: How quickly will you despatch my order?

International

• Q: Do you deliver internationally?

• Q: How do I return an item from an address outside the UK?

• Q: How do I register my EU VAT number?

• Q: Why can't I order hazardous goods?

• Q: Do you deliver to PO Box addresses?

Click and Collect

• Q: How do I Click and Collect?

• Q: What is Click and Collect?

Returns and Refunds

• Q: How do I return an item?

• Q: Can I exchange an item?

• Q: How do I return faulty items?

• Q: I've been sent an incorrect item. What do I do?

• Q: Can I return an item more than 30 days old?