Welcome to our Help Centre


Q: Will the impact of CoronaVirus affect my scrap order?

A: In line with the latest Covid guidance, as of 12th April 2021, both our Birmingham and London stores will only be open for in store purchasing, scrap...Read more

Q: Are your Birmingham/London stores open?

A: Both our Birmingham and London stores are now open for in store purchasing, scrap purchasing and order & collect. Note social distancing measures...Read more

Q: Can I return a product into store?

A: Simply bring the item you want to return to one of our stores along with your a copy of your invoice and we will be able to process your return or you....Read more

Q: How are we making our stores safer?

A: Shopping in Store Safely As of the 19th July, we respectfully ask all customers to wear a mask whilst in store. This is for the safety and comfort of our...Read more