Welcome to our Help Centre


How do I trade in my scrap?

To ensure your scrap is safely returned to us we have four methods of collection : 
  • Add one of our FREE scrap pots or scrap bags, then simply post it to us. Download our free returns labels as well. 
  • Ask for a FREE special delivery envelope to ensure your scrap is safely returned to Cooksongold. Call 0345 100 1122 for more information.
  • For larger scrap collections simply call to arrange an on-site visit from one of our trusted representatives. 
  • Drop your collected scrap into any one of our stores, located in Birmingham's Jewellery Quarter and Hatton Garden in London.

Don't forget, you can save £10 on the processing fees of your first consignment with Cooksongold. Make sure you include your voucher when you return your scrap to us.