Welcome to our Help Centre


What is the current price of gold?

Here are the current metal prices as of today. For full details - visit our Metal Prices homepage. ...
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Can I get advice on how best to collect and return scrap?

Any of our scrap experts would be delighted to discuss your requirements, for more information call us on 0345 100 1122 or contact us through email via...
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What's the latest scrap prices?

Our latest scrap prices are available online and updated twice a day ...
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Why choose Cooksongold to process my scrap?

Cooksongold has over 10 years experience in melting and assaying, and the process used to treat your scrap is the same as we use in the production of our...
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How long does it take to process scrap metal?

We aim to process all requests as quickly as possible. Times vary as below: Counter returns are processed the same day - while you waitAssayed Bars: 24...
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How do I get my scrap to Cooksongold?

To ensure your scrap is safely returned to us we have four methods of collection :  Collect scrap in our free scrap pot, then simply post it back to...
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What are our charges for treating scrap?

Our charges are based on: The quantity of materials you give usThe assay type - the make up of gold, silver, platinum or palladium.The process we use....
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How do you charge for scrap services?

Our charges vary based on: Quantity of materials suppliedThe assay type - make up of gold, silver, platinum etc.The processes we have to useFor further...
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How do I trade in scrap gold?

Take advantage of the Cookson 123 Scrap Deal! Order your FREE Scrap Pot or Scrap BagIf it's your first order, get £10 off fees with our Welcome...
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Can I watch my scrap being melted?

Customers may be able to watch their scrap being reprocessed by prior arrangement. Contact us for more details. ...
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What are the settlement terms for the Cooksongold scrap service?

Our settlement terms are flexible and allow us to pay you by: Cash or chequeBank transferCredited to your Cooksongold credit accountMaterial in return (...
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What type of materials do you treat?

We treat thousands of pounds worth of scrap metal items every day. We can provide valuations for: Unwanted or damaged jewellery, including watch...
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