Welcome to our Help Centre


What are the latest metal prices?

Our latest scrap prices are available online and updated twice a day. Visit our Metal Prices page to find out more. ...Read more

How do I trade in my scrap?

To ensure your scrap is safely returned to us we have four methods of collection :  Add one of our FREE scrap pots or scrap bags, then simply post it...Read more

How do you charge for scrap services?

Our charges vary based on: Quantity of materials suppliedThe assay type - make up of gold, silver, platinum etc.The processes we have to useFor further...Read more

How much does your scrap pot weigh?

Our scrap pot weighs around 80-85g ...Read more

Why choose Cooksongold to process my scrap?

Cooksongold has over 10 years experience in melting and assaying, and the process used to treat your scrap is the same as we use in the production of our...Read more

Can I watch my scrap being melted?

Customers may be able to watch their scrap being reprocessed by prior arrangement. Contact us for more details. ...Read more

What are the settlement terms for the Cooksongold scrap service?

Our settlement terms are flexible and allow us to pay you by: Cash or chequeBank transferCredited to your Cooksongold credit accountMaterial in return (...Read more

How long will it take to process my scrap?

We try to turn around jobs as quickly as possible. Our aim is to process: Clean and Hallmarked ScrapSame or Next Day Assay BarsSame or Next Day Bench...Read more

What type of materials do you treat?

We treat thousands of pounds worth of scrap metal items every day. We can provide valuations for: Unwanted or damaged jewellery, including watch...Read more