Welcome to our Help Centre

What is your cookie policy?

To make full use of the online shopping and personalised features on cooksongold.com, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from Cooksongold.com, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for. You'll find information about third party cookies here.

Cookie NameCookie Purpose
jsp SessionID cookieThis cookie allows our web servers to respond to your actions on the website such as 'Add to Basket' or browsing the website. The website wouldn’t work for you without it
numberpage cookieThis cookie remembers number of products per page on category pages
userCookie / passCookieThis is the username and password cookie for the remember me (encrypted) feature when you log in
cpmBasketaCookie / cpmBasketpCookie / cpmBasketnCookieThese basket account and number cookie are used to retrieve the basket for an anonymous users

Cooksongold.com 'share' tools

If you take the opportunity to 'share' Cooksongold.com content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

Further information about cookies

allaboutcookies.org (opens in a new window - please note that we can't be responsible for the content of external websites).