Welcome to our Help Centre


What are your terms and conditions?

Business Customers and ConsumersSome of these terms apply to consumers only; some apply to business customers only. Those terms are marked as such.All...
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What about privacy ?

At cooksongold.com we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more...
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What is your privacy policy?

At cooksongold.com we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more...
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How do I enable cookies?

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you...
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Do you use third party cookies?

When you visit Cooksongold.com you may notice some cookies that aren't related to Cooksongold.com. If you go on to a web page that contains embedded...
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What is your cookie policy?

To make full use of the online shopping and personalised features on cooksongold.com, your computer, tablet or mobile phone will need to accept cookies,...
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What are cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At Cooksongold.com we use cookies to keep track of what you have in...
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Will cooksongold.com disclose the information it collects to outside parties ?

We do not sell, trade or rent your personal information to any external companies.   ...
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How does cooksongold.com protect customer information ?

Ordering from cooksongold.com is secure. Our secure server software encrypts all your credit or debit card number details. ...
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What information do we collect and how do we use use it ?

When you order, we need to know the following information: Your name, your company name, email address, delivery address, credit, debit card or...
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