Welcome to our Help Centre


When I register to use the on-line shop, how long will it take to activate my account ?

All new or existing customers wishing to pay by credit/debit card, you account will automatically be registered on submitting the form. You will receive an email to confirm your details.

If you wish to use an existing Cooksongold credit account, or if you are an export customer, your account will be manually checked for security purposes and verified within one working day. You will receive a confirmation email once your account is active.