Welcome to our Help Centre


What are dropper wires?

Dropper wires are commonly used to display beads and consist of a small section of wire with an open loop at one end. These are multi-functional items...
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Why don't you sell soldered jump rings?

Our experience is that the majority of jewellers don't require soldered jump rings and prefer the flexibility that the open jump rings allow. ...
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How do I use Bezel Cups?

Bezel cups are an easy way to set stones   Prior to setting, pop a small drop of adhesive into the bezel cup. This not only secures the stone but...
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Do you supply 22ct earring posts?

Unfortunately, we don't. The highest carat that we stock for earring posts would be the 18ct Yellow Gold posts that can be found here. We also stock 18...
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Can I buy just one jump ring?

Yes, but you will need to do a little bit of maths as you order jump rings by weight in grams. Almost all our jump rings are named to show the weight of 10...
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What is the length of a cuff link chain?

The length of cuff link chain is 15mm. Our most popular cuff link chains are; Silver / 5 Links NVU 501X9ct Yellow / 5 links NBU 501X18ct...
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What catches do I need to finish a chain?

For the most professional finish chain ends should be used, and then a suitable trigger or carabiner clasp attached. ...
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I was wondering if you have cufflink blanks?

Yes we do, you can view the full range here. ...
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Do you do slider clasps?

Yes, you can view them here.  ...
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How do you polish frosted beads?

To polish frosted beads use lukewarm water, washing up liquid and a soft toothbrush. ...
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What can the silver spacer with centre and top hole be used for?

The NVQ 303 silver spacer can be used between beads, to enhance a plain chain, or act as a drop for earrings. ...
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What can the silver spacer with centre hole be used for?

The NVQ 302 silver spacer can be used between beads, to enhance a plain chain, or act as a drop for earrings. ...
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What can the silver 9mm daisy flower spacers be used for?

The NVQ 301 silver spacers can be used between beads, to enhance a plain chain, or act as a drop for earrings. ...
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Does the length stated online of the triggers and lobsters catches include the ring?

No, the measurement is the length of the actual catch. ...
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What is the internal diameter of 18ct Bayonet Clasps?

External & Internal diameter of 18ct Bayonet clasps18ct Yellow Bayonet Clasp 1.8mm Outside Diameter, 0.86mm Internal Diameter18ct Yellow Bayonet Clasp 2.7...
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