Welcome to our Help Centre


What is Click and Collect?

Click and Collect - Fast, free and convenient!

If you don’t have time to wait for a courier or you would simply prefer to be looked after by our friendly and helpful trade counter teams, then Click and Collect is for you!

Cooksongold.com Click and Collect is:
•    Free – no matter how much your order is worth
•    Fast – your order will be ready within just two hours
•    Convenient – pick a time, date and trade counter to suit you

With our Click and Collect service you can order on Cooksongold.com, and we'll have it ready for you to collect at our Birmingham or London trade counter in just two hours.

This fast, free and convenient service allows you to select the collection date and time to suit you. Plus there's no minimum order with Click and Collect!

We'll reserve the products for you for two weeks, and you only pay when you come to collect it. When you do, we'll also answer any questions you may have to ensure that you get the most from your new purchases.Click and Collect - Fast, free and convenient!

Q: How do I Click and Connect? >>