Welcome to our Help Centre


What is Click and Collect?

Click & Collect

If you don’t have time to wait for a courier or you would simply prefer to be looked after by our friendly and helpful trade counter teams, then click&collect is for you!

click&collect
•    Free – no matter how much your order is worth
•    Fast – your order will be ready in as little as two hours
•    Convenient – pick a time, date and trade counter to suit you

With our click&collect service, you can order on cooksongold.com, and we'll have it ready for you to collect at our Birmingham or London trade counter in as little as two hours.

This fast, free and convenient service allows you to select the collection date and time to suit you. Plus there's no minimum order with click&collect

We'll reserve the products for you for two weeks, and you only pay when you come to collect it. When you do, we'll also answer any questions you may have to ensure that you get the most from your new purchases.

click&collect... fast, free and convenient!


Q: How do I Click and Connect? >>