Welcome to our Help Centre


Can I reserve an item that is out of stock for when you receive it?

If one of the items in your basket is expected or out of stock you will be given the following options to select from when you checkout:

I want my items quickly, please deliver available stock items now, and send the remainder when available
Please note that the above option will incur an additional postage charge

Please group my items together 
This will keep your order until all items are in stock and dispatch them in one parcel

Deliver all available stock, but forget about the balance
This will delete an out of stock or expected lines from your order, and continue the checkout with just the lines in stock.