Welcome to our Help Centre

When are your shops open?

  Our trade counters are generally open Monday to Friday. However, we will be open every Saturday from 4th November through to 16th December to help...Read more

Where are you trade counters?

We have trade counters in Hatton Garden and Birmingham. Birmingham Jewellery Quarter London Hatton Garden   ...Read more

Can I have my order delivered to a store?

Yes, you can pick up your order from either our Hatton Garden or Jewellery Quarter stores. Simply select the Collect for Free option in the Delivery...Read more

Where is your Hatton Garden Store?

Cooksongold Hatton Garden 49 Hatton Garden, London, EC1N 8YS The nearest tube station is Farringdon   Hammersmith and City    ...Read more

What is the phone number for your Hatton Garden trade counter?

You can contact our Hatton Garden trade counter on 0345 100 1122 ...Read more

Where is your Birmingham store?

Cooksongold Birmingham Store 59-83 Vittoria St,  Birmingham, West Midlands B1 3NZ Nearest train station is Jewellery Quarter which is a five-minute...Read more